With an upsurge in various innovative technologies, the last decade witnessed a paradigm shift in the hospitality industry. The advent of mobile phones has radically transformed the way travellers book hotel rooms.
Due to the rise of disruptive platforms like Airbnb and Homestay, travellers nowadays get a multitude of options when it comes to finding decent, comfortable and affordable accommodations. Many hotel owners have now started capitalising on this shift in the behaviour of travellers. However, there are still a lot of them who either have no idea about the right platforms or aren’t sure how to use it.
In the sea of innovative and smart marketing platforms, the old-school SMS marketing has successfully retained its position as the numero uno platform that guarantees excellent ROI.