sms-marketing

Boost Customer Engagement With Bulk SMS Marketing Solutions

Bulk SMS marketing can do wonders for your business, especially when you’re hosting an event or want to send promotional messages or notifications to numerous people. 

By using bulk SMS software, you can send one personalised message in bulk to as many subscribers as you want with just one click.

Businesses that invest in bulk SMS marketing solutions see higher engagement and conversions. Whether it’s an urgent announcement or a limited-time offer, efficiently sending bulk SMS can get your message across quickly and effectively.

Continue reading to dive deeper into the importance, use cases, and benefits of bulk SMS. 

How Valuable is Bulk SMS Marketing? 

Bulk SMS is a marketing method where you send text messages to a large database of recipients simultaneously. It’s often regarded as a cost-effective and efficient strategy for reaching a broad audience quickly.

If you’ve built a significant subscriber base and want to keep them engaged, bulk SMS marketing solutions are a great way to reach them instantly. Unlike emails that may sit unread in inboxes, SMS messages have an incredibly high open rate, often within minutes of being received.

Moreover, bulk SMS helps businesses:

  • Reach customers instantly, ensuring they never miss important updates or offers.
  • Foster customer engagement with timely promotions, announcements, and reminders.
  • Increase brand recall as SMS messages are direct, personal, and often memorable.

When Should You Send Bulk SMS to Your Subscribers? 

Is it the right time to try bulk SMS software?

Here are specific scenarios when sending out bulk SMS to your target audience can be effective:

Sales promotions: Promoting discounts or special offers? Sending bulk SMS to your subscribers is an excellent way to drive sales quickly.

Product updates: SMS is a great way to announce a new product feature or line. You can include previews to build up excitement and include calls-to-action (CTAs) for conversions.

Announcements: Whether updating hours, prices, or policies, notifying your subscribers via SMS is one of the most effective ways to spread the word.

Each SMS you send should align with your business goals. Consider your target audience, timing, and personalisation. Don’t forget to stay compliant with data protection laws.

How to Use Bulk SMS Effectively for Your Brand? 

To get the most out of the text messages you send, follow these steps to set yourself up for success:

  • Less is More: Keep your messages short and to the point. No one wants to read a long text.
  • Automate What You Can: Scheduling and automating messages can help save time while ensuring consistent communication.
  • Relevant Content: Ensure the messages you send are aligned with what subscribers have signed up for. Relevant content will keep them engaged.
  • Include a Call-to-Action: Every SMS should tell recipients what to do next. Whether “Shop Now” or “Learn More,” your CTA drives action.
  • Integrate with Other Systems: Make sure your bulk SMS software integrates seamlessly with your CRM or other marketing tools.
  • Timing is Key: Sending SMS at the right time can be the difference between success and failure. Early mornings and late evenings tend to work well.
  • Build an Interested Database: Focus on building a list of people genuinely interested in your products and services. 

What Are Some Benefits of Bulk SMS Marketing Solutions?

Bulk SMS marketing solutions offer several key benefits for businesses:

  • Direct Communication: SMS messages are personal and direct, making them ideal for time-sensitive updates or promotional messages.
  • Cost-Effective: Compared to other marketing channels, SMS campaigns are affordable and can reach many recipients at once.
  • Quick Setup: Send bulk SMS campaigns quickly, requiring little technical expertise.
  • Customisation: You can personalise each message based on the customer’s preferences or past behaviour, making the communication more impactful.

Top Features to Look Out for in Bulk SMS Software

So, you’re ready to invest in bulk SMS software. But confused about what top features to look out for. Here’s the solution.

We have listed the key features you should look for in bulk SMS marketing solutions. Some of these features will only be available in a premium package. Others will be included in the standard or free versions.

  • Ease of Use

When choosing bulk SMS software, it’s essential to consider how easy it is to set up and use. A user-friendly interface allows you to set up and manage campaigns easily, reducing the learning curve.

  • Customer Support

Excellent customer support ensures you can get help when needed, allowing your campaigns to run smoothly.

  • API Integration

Your SMS software should integrate seamlessly with your existing tools and systems, such as your CRM. Even better if the tool has an API integration, allowing seamless communication and automation.

  • Scheduled Reminders

Scheduled Reminders are a must-have feature. They ensure you stay on top of your prospects by sending timely reminders and follow-ups.

  • Message Templates: 

Having pre-built SMS templates ensures that you follow best practices and can save time by using ready-made structures. This is particularly helpful if you have limited experience sending bulk SMS and are just starting out.

  • High SMS Delivery Rates:

Imagine putting immense effort into an SMS campaign to never reach your subscribers’ inboxes. Frustrating, isn’t it? That’s why it’s crucial to verify the delivery rates of your bulk SMS provider. Choose a service with high SMS delivery and open rates to ensure your messages effectively reach your audience.

  • Auto Opt-Out compliance

Ensure your provider supports auto opt-out options, allowing subscribers to unsubscribe if they choose easily.

  • Campaign Scheduling

Check the automation feature for scheduling campaigns in advance to ensure they reach your audience at the optimal time.

Partner with Top Bulk SMS Providers

SMS Solutions Australia is a leading bulk SMS provider. We provide the expertise and tools to help you succeed in SMS marketing.

Our bulk SMS software has essential features and functionality that help you inspire action and conversion.

Level Up Your Marketing with Bulk SMS Software

Knowing when and how to send bulk SMS is only half the battle. Choosing the right bulk SMS software can significantly impact your marketing efforts. Our software is designed to be easy to use, packed with features, and perfect for businesses of all sizes.
Not ready to invest in software just yet? Try our FREE trial and experience the power of bulk SMS marketing software solutions.

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sms-marketing

Double Marketing via SMS

Working both ways to ensure smooth business activities

Double marketing is the practice that is used nearly in all types of businesses. What it essentially means is that you are communicating with your supplier and your customers via SMS marketing techniques. Sounds a bit odd? Let us tell you more.

This is the concept of double marketing is best explained through the example of recruitment businesses that have to maintain consistent communication with both, the pool of candidates that they have, and the companies that recruit these candidates and give these agencies their commission. In saying this, we have found out that many recruitment agencies are not yet fully utilising this hidden gem of potential that comes at a very small price compared to other marketing techniques involving many thousands of dollars each month.

When Marketing to the Job Providing Organisations:

When recruiters have established a list of organisations that they constantly supply to, they can formulate a list of such similar clients. This can be done on the basis of industry. For instance, a large catering company that is constantly looking for chefs and kitchen hands to work casually or permanently. And once any given person leaves their current job, the recruitment agency can then inform the respective industry’s clients about this candidate. This can be done instantly through a text, giving a link to further clarify any needed information.

Organisations (clients) can benefit greatly from this service too as they are promptly informed about a new candidate. This leads to efficiency and a close relationship between the recruitment agency and the client.

When Marketing to the Job Seekers:

The process of marketing to the job seekers is equally advantageous. This is so because, without a legitimate pool of qualified and experienced candidates, the agency would run out of business. SMS marketing helps to keep such candidates informed and active on the list. It’s a great way to constantly inform them about new opportunities and maintain a close relationship with the job seekers.

This is just one instance of how SMS marketing can transform your business in phenomenal ways. To know more, simply drop us an email or call us.

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The Power of Key Words

The Power of Key Words

Keywords are not only an online or TV phenomena. It is a widely used concept throughout various SMS campaigns. However, the way keywords are applied into SMS marketing can vary from how they are used on the internet. Online platforms are supported by keywords when a user is searching for a particular topic (enters the keyword), this can lead them to multiple webpages with the relevant information and provide them a clearer idea about more relevant keywords.

In the case of SMS marketing, a keyword enables the company to receive short responses from their customers. For instance “STOP” can be used as a keyword to unsubscribe to the SMS service in question. Many other features can be unlocked through the use of keywords.

Here are some keyword examples:

  • If you are selling electronics and it is the season of sales and offers, your customers can find what they are looking for by sending the pre-determined keywords. For instance, your message could illustrate “Special Offers” on “TV” “Music Systems” and so on. If the customer replies with “TV” you could send them the top offers in the next SMS for them to get a general idea about the type of offers in store.
  • Keywords can also be sent as method of reminding customers about abandoned shopping carts that they might have forgotten about. If your customer is registered with you, you could them a gentle reminder about the online cart. They can reply to opt out of receiving such a reminder or proceed to the website through the mentioned link.
  • Another way of encouraging customer involvement is via contests that can be played via SMS. Customers can be asked to answer simple questions or merely enter the contest by sending through the words “Enter”. This asks them for very little time, at the same time it establishes a two way communication between the seller and the buyer.

To know more about keywords and how they can benefit you, call SMS Solutions Australia today.

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