With major world economies getting hit by the COVID 19 pandemic, businesses across the globe have evolved sharply. The competition is getting more steep and business owners from every domain are striving to keep their customers engaged. While marketers are using all marketing channels – traditional and non-conventional – to attract new clients and engage the existing ones.
Apart from the usual means like social media and emails, many marketers are also heavily relying on SMS marketing.
While some people consider SMS marketing to be obsolete, this channel is one of the most effective and guarantees excellent outcomes. With its very high open rates, SMS has always been a favourite among the professionals.
Email to SMS – A New-age Marketing Tool For Impressive Results
Staying in touch and engaging your clients can be an overwhelming task. But when done in the right manner, it can be incredibly rewarding. SMS to Email is one of the easier and cost-effective ways to sell to your existing customers and attract new ones as well.
The Larger Benefits of Using Email to SMS for Your Business
Using Email to SMS is gaining popularity as it enables you to manage the SMS campaigns through an email client list. In addition to this, there is no need to learn anything new. It is not a rocket-science. Running an Email to SMS campaign is as simple as sending an email.
Moreover, through this you can also send a message to multiple recipients at once. The best part of this is that even if you can send bulk messages, you can receive individual responses. These responses get stored as one-on-one chats which makes it convenient to handle voluminous customer queries and enquiries. This can be a lifesaver and it can help you streamline the customer service process.
Here are three benefits of Email to SMS
- Appointment Confirmation
Whether you are a medical professional or own a beauty salon or a bridal boutique, missed appointments can seriously hurt your bottom line. With Email to SMS you can remind the customer of their upcoming scheduled appointments, with the recipient confirming their appointment with a simple message.
- Efficient Recruitment Process
Sending messages to numerous aspirants every week is a tiring and time consuming process. Fortunately, email to SMS can partially alleviate this burden. You will be able to easily document and follow up with the prospective candidate, all via email.
- Better Customer Services
Excellent customer service often results in sending long messages to customers to resolve any queries and grievances. Using email to SMS for this not only enables you to manage the influx of queries but also allows the customer to respond quickly. This plays a potential role in resolving customer complaints more quickly than email.
